Policies
Privacy Policy
This Privacy Policy explains how Cougar Bowl Apparel (“CBA,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit our website. We value your privacy and are committed to safeguarding your personal data.
Information We Collect
We may collect personal information when you:
- Fill out a contact form or request a quote
- Place an order through our online store
- Subscribe to our communications or submit information through other forms
The information collected may include your name, email address, phone number, mailing address, and any other details you choose to provide.
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Process and fulfill orders
- Send updates about your order or services
- Improve website functionality and user experience
- Provide relevant marketing communications when consent is given
How We Protect Your Information
Your information is stored securely and accessible only to authorized personnel. Sensitive information (such as payment data) is processed through secure third-party gateways and is not stored on our servers.
We regularly scan our website for security vulnerabilities and use SSL encryption to protect transmitted data.
Cookies & Tracking
Our website uses cookies to enhance user experience and analyze site traffic. These cookies help us remember your preferences and improve our services.
We also use Google Analytics to gather anonymized data on website usage. This information helps us understand how visitors interact with our site. You can opt out of Google Analytics tracking through Google’s opt-out tools.
You can choose to disable cookies in your browser settings, but some features may not function properly.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies when visiting them.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties, except as required by law or to trusted partners who assist us in operating our website and fulfilling services (and who agree to keep this information confidential).
Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we become aware that we have collected such data, we will take immediate steps to delete it.
Your Privacy Choices
You may request to review, update, or delete the personal information we have collected about you by contacting us directly. You can also opt out of email communications at any time by using the unsubscribe link provided in our emails.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out via the contact information provided on our website.
Terms of Use
We strive for 100% Customer Satisfaction. If you are not completely satisfied with your products or Service, please contact us immediately.
PLEASE NOTE:
To satisfy your order the best we can, we often have to switch brands to meet the requirements of your order. For example, if you order a small, black, Bella Canvas ringspun cotton tee and we find that item to be out of stock at that moment, we will replace it with a comparable brand in the same size, color, and fabric material. The exception is branded apparel such as Carhartt, Nike, Adidas, etc. We will not automatically switch brands (i.e. Nike to Adidas) without seeking your direction or feedback.
Refund Policy
If you are not 100% satisfied with your purchase, please contact us. Please note: Refunds may not be available on all orders.
Delivery Policy
Delivery Policy
For orders requiring shipping, provider information and a tracking number will be provided when the product has been shipped. Please contact us if you have any questions about your shipment.
PLEASE NOTE:
To satisfy your order the best we can, we often have to switch brands to meet the requirements of your order. For example, if you order a small, black, Bella Canvas ringspun cotton tee and we find that item to be out of stock at that moment, we will replace it with a comparable brand in the same size, color, and fabric material. The exception is branded apparel such as Carhartt, Nike, Adidas, etc. We will not automatically switch brands (i.e. Nike to Adidas) without seeking your direction or feedback.
Color Disclaimer
We strive to display as accurately as possible the colors of products shown on this website. Due to the inconsistencies of various display monitors, the color you see on your screen may not be a totally accurate reproduction of the actual product. Screen images are intended as a guide only and should not be regarded as absolutely correct. When placing your order, you are acknowledging this fact and waive any claim of dissatisfaction due to color.