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FAQ
How long is my store active/live?
We do not support the old school 2-week shopping window. Our stores are always OPEN to allow year-round and “off-season” shopping.
How do I set up a store?
It’s simple. Just send us an email to get started. Choose your logos, pick your products, and our team will handle the rest. If you need new logos, our graphic designers are here to help.
How long does it take to receive products ordered through the store?
Most store-based and bulk orders are delivered within about two weeks, depending on supply chain and order size. Let us know your timeline, and we’ll give you an honest estimate.
Do you have order minimums?
We strive to support projects of all sizes. While some products may have minimums, we try to accommodate small order quantities whenever possible.
How far in advance should I place a custom order?
Generally, 2–3 weeks is sufficient. Additional time may be needed if logo design work or specific product sourcing is required.
What file types do you accept for logos & designs?
High-resolution vector files (PDF, AI, EPS) are preferred for the fastest turnaround. If you only have a low-resolution image, our designers can recreate it, but additional design costs may apply.
Can you use copyrighted or trademarked logos?
No. We take brand protection seriously and cannot use protected images or logos without permission.